Synology drive iOS client can't connect

Currently reading
Synology drive iOS client can't connect

5
1
Hi all,

First post on the forum, so hi all! Hope you can help me with this problem.
I just bought a DS920+ and finding my way a bit. I succeeded in setting up docker and running AdGuard Home and Bitwarden. I also successfully installed Wireguard vpn on a raspberry pi and I am able to login to DSM using the local IP address through Wireguard when I am not at home.

Now I am trying to get synology drive to work, but the iOS synology drive client is giving me trouble. The drive client on my MacBook Pro using local IP address works. On my iPhone I can login using safari, but the iOS drive client does not connect. Not even when I am at my home network and not using my vpn.

my current setup:
- quickconnect is disabled
- synology firewall is enabled
- custom ddns with let's encrypt certificate is configured
- on my iPhone: the drive app does have acces to local network
- I only use local IP address to login to DSM (using Wireguard VPN when I am not at home)

what happens when I try to login using https: it recognises my let's encrypt certificate which I have to accept, then tries to login and then shows me this error message: "can't connect to the server. Please check: - the IP address is correct; - the network connection. We recommend using quickconnect for easier connection to your server."

I have tried disabling synology firewall, disabling ip account blok but with no effect. Any suggestions why the app is giving me troubles?
 
I think I need to use port 6690 then, right?
It says “Safari cannot open the page because the network connection was lost”
Using my DSM https port brings me to the dsm login page

btw, forgot to mention that my NAS has a static IP through my router
 
Fixed it! Thanks for your help.
I followed your advice and set a customized port. I can now login using the synology client and can confirm that it works on external network through WireGuard as well.
 

Create an account or login to comment

You must be a member in order to leave a comment

Create account

Create an account on our community. It's easy!

Log in

Already have an account? Log in here.

Similar threads

You mean to stop the first-time display of the notification? There's a box there for the user to decide...
Replies
1
Views
549
It'll be somewhere in the package files, I did a similar thing for Mail Station that still used the...
Replies
1
Views
494
OK, one more Synology drive? After Gerard and Fredbert got thing straightened out I went and checked the...
Replies
7
Views
1,078
Ah, yes that would do it. You were going out to the Internet and back to the router.
Replies
5
Views
570
  • Question
Following thread too as 6 months ago I removed it on one NAS, and had no issues?
Replies
5
Views
928
Using Drive Client 3.4.0 on Win 10. By default, it seems like the client is copying my entire home profile...
Replies
0
Views
689
I found a way to revert syncing the entire Home folders, back to only syncing the Drive subfolder...
Replies
0
Views
790

Welcome to SynoForum.com!

SynoForum.com is an unofficial Synology forum for NAS owners and enthusiasts.

Registration is free, easy and fast!

Back
Top