Synology DS3612xs and Hetzner Storage Box rsync - Hyper Backup

Currently reading
Synology DS3612xs and Hetzner Storage Box rsync - Hyper Backup

9
0
NAS
DS3612xs
Operating system
  1. Windows
Mobile operating system
  1. Android
Hello everyone.

Today I tried to rsync my Synology with a Hetzner Storage Box, using Hyper Backup, but without any success.

On the Hetzner Wiki, the storage boxes are compatible with rsync on port 23. Tried with rsync, it works.

With Hyper Backup, it does not work.

When I try to click on Backup Module, it shows the message from the picture below.

On my NAS I'm running DSM 6.2.2-24922 Update 4

The SSH Support and External Reachability are enabled on the Hetzner part.

What am I missing?

...Spend all my day trying to make it work.. :(

Thank you!

1.jpg
2.png
 

Rusty

Moderator
NAS Support
2,463
738
www.blackvoid.club
NAS
DS412+, DS718+, DS918+, 2x RS3614RPxs+ with expansions
Router
  1. RT1900ac
  2. RT2600ac
  3. MR2200ac
Operating system
  1. macOS
Mobile operating system
  1. iOS
Have you portforward this traffic on your router(s). From the picture I'm guessing this is a remote rsync (over Internet)?
 
9
0
NAS
DS3612xs
Operating system
  1. Windows
Mobile operating system
  1. Android
noob question here: so I have to forward the port from my side in order to work with the remote destination?
 

Rusty

Moderator
NAS Support
2,463
738
www.blackvoid.club
NAS
DS412+, DS718+, DS918+, 2x RS3614RPxs+ with expansions
Router
  1. RT1900ac
  2. RT2600ac
  3. MR2200ac
Operating system
  1. macOS
Mobile operating system
  1. iOS
No, you have to port (23 in this case) have as an inbound protocol open on the DESTINATION device.
 
9
0
NAS
DS3612xs
Operating system
  1. Windows
Mobile operating system
  1. Android
The destination device works properly. Tried an alternative rsync without synology..
 

Rusty

Moderator
NAS Support
2,463
738
www.blackvoid.club
NAS
DS412+, DS718+, DS918+, 2x RS3614RPxs+ with expansions
Router
  1. RT1900ac
  2. RT2600ac
  3. MR2200ac
Operating system
  1. macOS
Mobile operating system
  1. iOS
The destination device works properly. Tried an alternative rsync without synology..
And the destination is the same in this case? Can you confirm that you have port 23 open on the destination side)?
 
9
0
NAS
DS3612xs
Operating system
  1. Windows
Mobile operating system
  1. Android
Yes. The destination side works only on 23. And that is is open. Only the synology does not work with that side..
 

Rusty

Moderator
NAS Support
2,463
738
www.blackvoid.club
NAS
DS412+, DS718+, DS918+, 2x RS3614RPxs+ with expansions
Router
  1. RT1900ac
  2. RT2600ac
  3. MR2200ac
Operating system
  1. macOS
Mobile operating system
  1. iOS
Any firewall rule on the destination side?
 

Rusty

Moderator
NAS Support
2,463
738
www.blackvoid.club
NAS
DS412+, DS718+, DS918+, 2x RS3614RPxs+ with expansions
Router
  1. RT1900ac
  2. RT2600ac
  3. MR2200ac
Operating system
  1. macOS
Mobile operating system
  1. iOS
Interactive SSH access is not permitted from Hetzner side, so this can't be used via HB tool.

Use a simple command-line method as explained and set a Task Schedule. The result will be the same.
 
9
0
NAS
DS3612xs
Operating system
  1. Windows
Mobile operating system
  1. Android
Interactive SSH access is not permitted from Hetzner side, so this can't be used via HB tool.

Use a simple command-line method as explained and set a Task Schedule. The result will be the same.
I will try that. Thank you!
 
9
0
NAS
DS3612xs
Operating system
  1. Windows
Mobile operating system
  1. Android
and another question..do you know the maximum file size that synology can push through webdav?
I have multiple files of 40-50GB each
 

Rusty

Moderator
NAS Support
2,463
738
www.blackvoid.club
NAS
DS412+, DS718+, DS918+, 2x RS3614RPxs+ with expansions
Router
  1. RT1900ac
  2. RT2600ac
  3. MR2200ac
Operating system
  1. macOS
Mobile operating system
  1. iOS
and another question..do you know the maximum file size that synology can push through webdav?
I have multiple files of 40-50GB each
Can't say. Don't use that protocol.
 
9
0
NAS
DS3612xs
Operating system
  1. Windows
Mobile operating system
  1. Android
just found a bug into the hyper backup app. it won't backup large files. tried with 40GB and 50GB. tried with google drive / cloud / microsoft azure.
the sync tool works.
 
9
0
NAS
DS3612xs
Operating system
  1. Windows
Mobile operating system
  1. Android
ended up using webdav/https
the bug described above is related only to dummy files created with fsutil
hyper backup won't backup those files.
tested with real video files ~50GB - it works.
 

Create an account or login to comment

You must be a member in order to leave a comment

Create account

Create an account on our community. It's easy!

Log in

Already have an account? Log in here.

Welcome to SynoForum.com!

SynoForum.com is an unofficial Synology forum for NAS owners and enthusiasts.

Registration is free, easy and fast!

Top