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Synology Photos issue with uploading large video files

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SynoMan

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DS720+, DS418play
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  1. RT2600ac
  2. MR2200ac
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  1. macOS
Mobile operating system
  1. iOS
I struggled with larger video files (even if it's only 90 MB) that haven't backed up to my NAS via the Synology Photos iOS app. It just stuck on some low number and never finished.

I set to access the Photos on my NAS via reverse proxy (via Cloudflare) and there is the issue. For some reason, larger files are not going through.

The solution is to sign in to Synology Photos on your mobile with a local IP and the backup process will continue normally. The downside is you cannot access Photos from outside your local network without a VPN.
 

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