Unable to see anything in folder.

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Unable to see anything in folder.

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NAS
DS218 play,DS220+
Operating system
  1. Windows
Mobile operating system
  1. Android
When I click on one of the folders shown in Synology Photos , I get the message 'no items - drop files here' etc. This is the folder with 90% of my photos/videos ready for sorting*. Everything in it is listed in file station, so I know the the folders & files are there, just cant access them in photos.
* My 218 play kept warning me that a disk had failed, so I bought a 220+ & transferred everything into this folder. Turned out that it was repairable, but didn't want to risk losing everything.

Is there anyone out there who can help?
 
I created a folder called 'from old', then transferred everything into it. I am pretty sure it is not the root photos folder. When I said photos/videos I meant it has got photos & videos in the folder - sorry about that.
 
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I created a folder called 'from old', then transferred everything into it. I am pretty sure it is not the root photos folder. When I said photos/videos I meant it has got photos & videos in the folder - sorry about that.
so that means that the content is not inside home/<username>Photos/....? If so, that's your problem
 
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O.K., thanks, I'll move it over. I must admit, I'm not familiar with the Synology system & apps, and find it very hard to find any in depth instructions. It took me weeks trying to move this file from one NAS to the other, I ended up downloading to my computer then uploading to the new one. I assume there must be a way to do it directly - but be blowed if I could find out how!
 
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I assume there must be a way to do it directly - but be blowed if I could find out how!
File Station > Remote connections (in the tools menu), or Hyper Backup app (a backup app).

ask away, people here will help out as much they can.
 
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Never knew about remote connections and for some reason with hyper backup I kept ending up with an empty folder.
 
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