Update to 7.2.1-69057 failed nas ip moved and reported unconfigured

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I just updated to 7.2.1-69057. The reboot failed ending in a fast flashing blue light. I shut the system down and restarted it, but couldn't find the nas upon reboot at its old address. Synology Assisant located it a ...140. The old address had been ...3 Synology Assistant reports the device as ' not configured'. Has anyone else encountered similar issues with this update.

Not sure how to proceed. Suggestions, trail heads welcome.

DS1019+

John
 
Welcome to the forum!

Looks like the DSM install has failed an got corrupted. IMHO I would suggest resintalling the DSM and that detected IP and take it from there. Hopefully you have the DSM configuration backed up to speed up the stage 2 process once DSM is up and running.

Data volume should be intact at this point so no fear of data loss. Still, backup on the side is preferred.
 
Obviously I would download the updater file again, to remove the chance the file was corrupted.

In your router* you can reserve IP addresses in DHCP, so that the same addresses is always provided to the same MAC address. You should do this from devices that are servers and such like. In the NAS you could then manually assign the same network configuration, though when changing LAN IP scheme you have to first change the NAS settings when they are manual.
 
Welcome to the forum!

Looks like the DSM install has failed an got corrupted. IMHO I would suggest resintalling the DSM and that detected IP and take it from there. Hopefully you have the DSM configuration backed up to speed up the stage 2 process once DSM is up and running.

Data volume should be intact at this point so no fear of data loss. Still, backup on the side is preferred.
Thanks Rusty,

This is my present state. Can you suggest an article or some other resource on how to reinstall DSM without data loss?

Happy Thanksgiving!

John

1700676673093.png
 
Considering the current state, just connect to that IP address and continue with dsm installation. The data will not be wiped and any warnings about drive formatting are related to the DSM partition across all the drives.

If you currently have no data backed up, once you get it all up and running again, do consider setting up a backup for your important content.
 

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