Updating Packages.....

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Updating Packages.....

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NAS
DS918+
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Guys I've got a problem when looking to update packages on my 918+. This started when looking to update the Synology Drive Server when it advised that Universal Search had to be running to allow the update.
If I try to run Universal Search I get: Another package is being configured, installed or restored. Please try again later.
I did try stopping Synology Drive Server and it won't stop citing the same error message.
I'm now at the stage where a whole host of packages want to update and wont again the same error.
Any ideas guys?
 
If I try to run Universal Search
So you didn't have the US in running status? Not something that can be disabled by default without the help of SSH, that's why I'm asking.

Best to look into /var/log/messages for more details on these warnings and errors.
 
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Nope, I stopped running US a long time ago as it used a lot of CPU resource. It was loaded but the package was stopped from the web GUI.

So those messages, how do I get there to see those, is this SSH again?
 
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It was loaded but the package was stopped from the web GUI.
Hmm interesting.

So those messages, how do I get there to see those, is this SSH again?
You can use PUTTY or Terminal app to get access via SSH to your NAS:
ssh youraccount@IPAddressOfYourNAS

Then elevate to root sudo -i and enter your account pass again.

Now that you are root, examine the messages file:
cat /var/log/messages
 
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Last edited:
Okay I'll try and have a look at this later. Interestingly enough the even notifications show, so I wonder if I need to open some ports on the Orbi router? Could turning off UPnP have affected anything? Ports 80 / 443 are redirected to the Web Station....
Screenshot 2021-03-29 at 10.30.02.jpg

-- post merged: --

Hmm just tried SSH'ing in and I get permission denied! Is this because I've got 2FA enabled for the accounts?
 
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Yep I turned that on before looking to connect.....
-- post merged: --

Just tried again and the same 'permission denied'....

Is it worth a reboot do you think? It might sort out the other problems too?
 
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Yep I turned that on before looking to connect.....
are you using a non "administrator" account? By this I mean a user that is not in the administrator group not the Admin account itself? If so, then you will need an "admin class" account to SSH
 
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Last edited:
It as an admin account... jus exited terminal and went back in, now it works..... weird....

Okay error log looks as per:

2021-03-29T06:12:07+01:00 syncity export: Export finished result is 0 2021-03-29T06:12:12+01:00 syncity img_backup: (14186) backup_controller.cpp:3556 [BkpCtrl] All workers flush done, continue:(4) 2021-03-29T06:15:10+01:00 syncity img_worker: [23937]cand_chunks.cpp:206 Warning: two candidate chunks have the same checksum!! 2021-03-29T06:25:21+01:00 syncity img_backup: (14186) [info] snapshot.cpp:172 remove share [Alyson_Brewood] backup snapshot [GMT+01-2021.03.29-06.00.07] 2021-03-29T06:25:23+01:00 syncity img_backup: (14186) [info] snapshot.cpp:172 remove share [Daron Brewood] backup snapshot [GMT+01-2021.03.29-06.00.10] 2021-03-29T06:25:24+01:00 syncity img_backup: (14186) [info] snapshot.cpp:172 remove share [Family Photos] backup snapshot [GMT+01-2021.03.29-06.00.12] 2021-03-29T06:25:25+01:00 syncity img_backup: (14186) [info] snapshot.cpp:172 remove share [Movies] backup snapshot [GMT+01-2021.03.29-06.00.15] 2021-03-29T06:25:27+01:00 syncity img_backup: (14186) [info] snapshot.cpp:172 remove share [Music] backup snapshot [GMT+01-2021.03.29-06.00.16] 2021-03-29T06:25:28+01:00 syncity img_backup: (14186) [info] snapshot.cpp:172 remove share [NAS Store] backup snapshot [GMT+01-2021.03.29-06.00.19] 2021-03-29T06:25:30+01:00 syncity img_backup: (14186) [info] snapshot.cpp:172 remove share [Office 365 Backup] backup snapshot [GMT+01-2021.03.29-06.00.20] 2021-03-29T06:25:31+01:00 syncity img_backup: (14186) [info] snapshot.cpp:172 remove share [TV Series] backup snapshot [GMT+01-2021.03.29-06.00.23] 2021-03-29T06:25:34+01:00 syncity img_backup: (14186) [info] snapshot.cpp:172 remove share [Team Backup] backup snapshot [GMT+01-2021.03.29-06.00.26] 2021-03-29T06:25:35+01:00 syncity img_backup: (14186) [info] snapshot.cpp:172 remove share [Windows01] backup snapshot [GMT+01-2021.03.29-06.00.28] 2021-03-29T06:25:36+01:00 syncity img_backup: (14186) [info] snapshot.cpp:172 remove share [t3kk_Cloud] backup snapshot [GMT+01-2021.03.29-06.00.29] 2021-03-29T06:25:39+01:00 syncity img_backup: (14186) [info] snapshot.cpp:172 remove share [web] backup snapshot [GMT+01-2021.03.29-06.00.30] 2021-03-29T06:25:44+01:00 syncity img_backup: (14186) [err] backup_progress.cpp:466 Backup task [Backup to Seagate] completes with result [1]. Time spent: [1540 sec]. 2021-03-29T06:25:44+01:00 syncity img_backup: (14186) [err] backup_progress.cpp:481 Total Size(Bytes):[3448342678615], Modified Size(Bytes):[3448342678615], Total Directory:[175081], Modified Directory:[175081], Total File:[792043], Modified File:[792043], 2021-03-29T06:25:44+01:00 syncity notification_refresh_token: cred_request.cpp:979 (pid=32396)HTTP Error(400) 2021-03-29T06:25:44+01:00 syncity notification_refresh_token: notification_refresh_token.cpp:57 Failed to process curl process, errorno: 14 2021-03-29T06:25:44+01:00 syncity notification_refresh_token: notification_refresh_token.cpp:134 SYNOSmtpRefreshToken failed. 2021-03-29T06:25:44+01:00 syncity img_backup: Failed to exec update access token command. 2021-03-29T06:25:45+01:00 syncity img_backup: [14186]img_backup.cpp:2184 Storage Statistics: TargetSize(KB):[3591020551], LastBackupTargetSize(KB):[3590693988], SourceSize(KB):[3369926524], TotalFile:[792051], ModifyFile:[57], NewFile:[37], UnchangeFile:[791957], RemoveFile:[24], RenameFile:[0], RenameLogicSize(Bytes):[0], CopyFile:[2], CopyLogicSize(Bytes):[65536], CopyMissFile:[0], CopyMissFileLogicSize(Bytes):[0] 2021-03-29T07:26:57+01:00 syncity notification_refresh_token: cred_request.cpp:979 (pid=8229)HTTP Error(400) 2021-03-29T07:26:57+01:00 syncity notification_refresh_token: notification_refresh_token.cpp:57 Failed to process curl process, errorno: 14 2021-03-29T07:26:57+01:00 syncity notification_refresh_token: notification_refresh_token.cpp:134 SYNOSmtpRefreshToken failed. 2021-03-29T07:26:57+01:00 syncity synoscgi_SYNO.Core.Package.Setting_1_get[8212]: Failed to exec update access token command. 2021-03-29T07:28:56+01:00 syncity synoscgi_SYNO.Core.Package_2_list[13674]: list.cpp:330 SYNO.Core.Package.list rollback to direct call 2021-03-29T08:28:03+01:00 syncity synoscgi_SYNO.Core.Package_2_list[26727]: pollingtask.cpp:506 PollingTask: failed to reload, daemon isn't active 2021-03-29T08:28:03+01:00 syncity synoscgi_SYNO.Core.Package_2_list[26727]: list.cpp:330 SYNO.Core.Package.list rollback to direct call 2021-03-29T08:56:23+01:00 syncity synoscgi_SYNO.Core.Package_2_list[11280]: list.cpp:330 SYNO.Core.Package.list rollback to direct call 2021-03-29T09:00:52+01:00 syncity notification_refresh_token: cred_request.cpp:979 (pid=7991)HTTP Error(400) 2021-03-29T09:00:52+01:00 syncity notification_refresh_token: notification_refresh_token.cpp:57 Failed to process curl process, errorno: 14 2021-03-29T09:00:52+01:00 syncity notification_refresh_token: notification_refresh_token.cpp:134 SYNOSmtpRefreshToken failed. 2021-03-29T09:00:52+01:00 syncity ActiveBackup-Office365-SDK-Worker: Failed to exec update access token command. 2021-03-29T09:31:49+01:00 syncity synoscgi_SYNO.Core.Package_2_list[25587]: list.cpp:330 SYNO.Core.Package.list rollback to direct call 2021-03-29T10:44:44+01:00 syncity afpd[14395]: [netatalk_conf.c:3047-E] Create volume path[/volume1/Alyson_Brewood] name[Alyson_Brewood] failed for user dbrewood. 2021-03-29T10:44:44+01:00 syncity afpd[14395]: [netatalk_conf.c:3047-E] Create volume path[/volume1/Daron Brewood] name[Daron Brewood] failed for user dbrewood. 2021-03-29T10:44:44+01:00 syncity afpd[14395]: [netatalk_conf.c:3047-E] Create volume path[/volume1/Download Station] name[Download Station] failed for user dbrewood. 2021-03-29T10:44:44+01:00 syncity afpd[14395]: [netatalk_conf.c:3047-E] Create volume path[/volume1/Family Photos] name[Family Photos] failed for user dbrewood. 2021-03-29T10:44:44+01:00 syncity afpd[14395]: [netatalk_conf.c:3047-E] Create volume path[/volume1/Movies] name[Movies] failed for user dbrewood. 2021-03-29T10:44:44+01:00 syncity afpd[14395]: [netatalk_conf.c:3047-E] Create volume path[/volume1/Music] name[Music] failed for user dbrewood. 2021-03-29T10:44:44+01:00 syncity afpd[14395]: [netatalk_conf.c:3047-E] Create volume path[/volume1/NAS Store] name[NAS Store] failed for user dbrewood. 2021-03-29T10:44:44+01:00 syncity afpd[14395]: [netatalk_conf.c:3047-E] Create volume path[/volume1/Office 365 Backup] name[Office 365 Backup] failed for user dbrewood. 2021-03-29T10:44:44+01:00 syncity afpd[14395]: [netatalk_conf.c:3047-E] Create volume path[/volume1/t3kk_Cloud] name[t3kk_Cloud] failed for user dbrewood. 2021-03-29T10:44:44+01:00 syncity afpd[14395]: [netatalk_conf.c:3047-E] Create volume path[/volume1/Team Backup] name[Team Backup] failed for user dbrewood. 2021-03-29T10:44:44+01:00 syncity afpd[14395]: [netatalk_conf.c:3047-E] Create volume path[/volume1/TM01] name[TM01] failed for user dbrewood. 2021-03-29T10:44:44+01:00 syncity afpd[14395]: [netatalk_conf.c:3047-E] Create volume path[/volume1/TV Series] name[TV Series] failed for user dbrewood. 2021-03-29T10:44:44+01:00 syncity afpd[14395]: [netatalk_conf.c:3047-E] Create volume path[/volumeUSB2/usbshare] name[usbshare2] failed for user dbrewood. 2021-03-29T10:44:44+01:00 syncity afpd[14395]: [netatalk_conf.c:3047-E] Create volume path[/volume1/web] name[web] failed for user dbrewood. 2021-03-29T10:45:14+01:00 syncity afpd[14395]: [netatalk_conf.c:3047-E] Create volume path[/volume1/Alyson_Brewood] name[Alyson_Brewood] failed for user dbrewood. 2021-03-29T10:45:14+01:00 syncity afpd[14395]: [netatalk_conf.c:3047-E] Create volume path[/volume1/Daron Brewood] name[Daron Brewood] failed for user dbrewood. 2021-03-29T10:45:14+01:00 syncity afpd[14395]: [netatalk_conf.c:3047-E] Create volume path[/volume1/Download Station] name[Download Station] failed for user dbrewood. 2021-03-29T10:45:14+01:00 syncity afpd[14395]: [netatalk_conf.c:3047-E] Create volume path[/volume1/Family Photos] name[Family Photos] failed for user dbrewood. 2021-03-29T10:45:14+01:00 syncity afpd[14395]: [netatalk_conf.c:3047-E] Create volume path[/volume1/Movies] name[Movies] failed for user dbrewood. 2021-03-29T10:45:14+01:00 syncity afpd[14395]: [netatalk_conf.c:3047-E] Create volume path[/volume1/Music] name[Music] failed for user dbrewood. 2021-03-29T10:45:14+01:00 syncity afpd[14395]: [netatalk_conf.c:3047-E] Create volume path[/volume1/NAS Store] name[NAS Store] failed for user dbrewood. 2021-03-29T10:45:14+01:00 syncity afpd[14395]: [netatalk_conf.c:3047-E] Create volume path[/volume1/Office 365 Backup] name[Office 365 Backup] failed for user dbrewood. 2021-03-29T10:45:14+01:00 syncity afpd[14395]: [netatalk_conf.c:3047-E] Create volume path[/volume1/t3kk_Cloud] name[t3kk_Cloud] failed for user dbrewood. 2021-03-29T10:45:14+01:00 syncity afpd[14395]: [netatalk_conf.c:3047-E] Create volume path[/volume1/Team Backup] name[Team Backup] failed for user dbrewood. 2021-03-29T10:45:14+01:00 syncity afpd[14395]: [netatalk_conf.c:3047-E] Create volume path[/volume1/TM01] name[TM01] failed for user dbrewood. 2021-03-29T10:45:14+01:00 syncity afpd[14395]: [netatalk_conf.c:3047-E] Create volume path[/volume1/TV Series] name[TV Series] failed for user dbrewood. 2021-03-29T10:45:14+01:00 syncity afpd[14395]: [netatalk_conf.c:3047-E] Create volume path[/volumeUSB2/usbshare] name[usbshare2] failed for user dbrewood. 2021-03-29T10:45:14+01:00 syncity afpd[14395]: [netatalk_conf.c:3047-E] Create volume path[/volume1/web] name[web] failed for user dbrewood.

I can't see any of that looking relevant. A lot of errors though?
-- post merged: --

Hmm I was going to reboot, but this has stopped me....

Screenshot 2021-03-29 at 10.56.04.jpg

-- post merged: --

Okay looked to update a single package and I got:


synoscgi_SYNO.Core.Package_2_list[11607]: list.cpp:330 SYNO.Core.Package.list rollback to direct call
-- post merged: --

Hmm should this be blank:

Screenshot 2021-03-29 at 11.12.35.jpg
 
Upvote 0
Phew :) SynoCummunity was just added to see if that part of the system was working.

Well I decided to reboot and so far one package has updated, I'm going through them all one by one for the moment.
-- post merged: --

Now switched to updating all as it seems stable, fingers crossed!
 
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