Question Videos missing from Photo folder in Windows

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Question Videos missing from Photo folder in Windows

21
3
NAS
DS1019+
Operating system
  1. Windows
Mobile operating system
  1. iOS
I'm using PhotoSync (which is a brilliant app, by the way) to copy photos and videos from my phone to my NAS. It seemed sensible to put them in the photo folder which DSM created. In File Station I can see that all the photos and videos have arrived. However, when I look at the same folder in Windows, none of the videos show up, only the photos.

Is this a 'feature' of the photo folder? What do I need to change to prevent this from happening?
 
21
3
NAS
DS1019+
Operating system
  1. Windows
Mobile operating system
  1. iOS
OK, I can answer part of my own question. To see the videos, I needed to go to indexing and turn on video indexing for that folder.

The question that remains is 'why'? For other folders, I can just see all the files. Why is this different, and are there other folders that are similarly locked down?
 

fredbert

Moderator
NAS Support
Subscriber
1,619
674
NAS
DS1520+, DS218+, DS215j
Router
  1. RT2600ac
  2. MR2200ac
Operating system
  1. macOS
Mobile operating system
  1. iOS
I don't see why accessing a SMB shared folder with Windows Explorer would filter out file types.
 

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