I’m thinking of deploying Chat for our small project group. However, I’m not too sure of its usefulness.
Last I read is that one can not delete messages easily!
If you’ve implemented Chat and used it, I’d be very grateful if you can share your experience.
Advantages/disadvantages that you have experienced.
Thanks in advance.
I was really excited when Chat was announced but when I started to play around with it, it had lots of bugs that really bothered me. Later on that was fixed and all in all it worked fine. The main problem atm that I have with it is that's tied into DSM regarding users (even with non-DSM user registration now being offered). Having to populate lots of users just to use that feature is something that really wasn't my cup of tea.
On the other hand, if those same users use Office, Calendar and some other apps on the NAS then I see the benefits for it in the long run.
Still saying all this if you are looking into a separate non-Syno chat platform that's open and feature-rich, you could look into
Rocket.chat. Personally, I love it and use just because I wanna have a separate chat platform that I can easily move from one platform to the other (or host) and its not connected to DSM authentification in any way.
Running it in Docker with MongoDB in the back, its light, fast and offers what any SLACK/Microsoft Teams/Matrix platform has to offer. Plus, its fully customizable, something that Chat for example is not.