On MAY 2, the Ma & Pa ISP we used for years was bought --- and All Hell Broke loose....
Things have somewhat stabilized, and this is today's update...... Which is beter than past 13 days.... :
Cliff notes... IP same. Speed good for couple days then falter, then fix itself, then repeat. Watching Corr/Un-Corr errors in Modem, when speeds & Pings good, C/Un-C errors are few if any... Speeds/Pings falter, Both Errors build up fast. And when speeds return, Both errors stall again.... Suspect that something is being reset occasionally, which errors display and speed tests seems to confirm....
Once I was able to determine the cyclic nature of the operation, and time the Corr/Uncorr error -- Counter Reset, in modem, to be during good speed test times, I was able to confirm that ERRORS in Modem tracked the lower speeds and higher pings, not high speeds and lower pings !!)...
Because of this, I started ping the server feeding me once every 45 seconds, and log the results (Because my IP has not changed), and the log of Ping to server has been 100% successful, even during these speed and error resets.... so _____??
My speeds are generally acceptable, Neighbor's texts about service have fallen. One with 200/20 service with problems being 'escalated'...
Wife will check CC for refund deposit Monday PM... in case it takes time to 'trickle down'.. Finally, we finally received the incorrect Statement where $107.04 was charged and deducted for a $49.43 service... Which, on 3rd phone call, resulted in 2 separate software bugs in their billing software.. and the CC Refund (Because Finance Dept does not want to use the Check Deposit route they use for Withdrawals in case a further bug exists).
Zito Media is the New ISP name....
Things have somewhat stabilized, and this is today's update...... Which is beter than past 13 days.... :
Cliff notes... IP same. Speed good for couple days then falter, then fix itself, then repeat. Watching Corr/Un-Corr errors in Modem, when speeds & Pings good, C/Un-C errors are few if any... Speeds/Pings falter, Both Errors build up fast. And when speeds return, Both errors stall again.... Suspect that something is being reset occasionally, which errors display and speed tests seems to confirm....
Once I was able to determine the cyclic nature of the operation, and time the Corr/Uncorr error -- Counter Reset, in modem, to be during good speed test times, I was able to confirm that ERRORS in Modem tracked the lower speeds and higher pings, not high speeds and lower pings !!)...
Because of this, I started ping the server feeding me once every 45 seconds, and log the results (Because my IP has not changed), and the log of Ping to server has been 100% successful, even during these speed and error resets.... so _____??
My speeds are generally acceptable, Neighbor's texts about service have fallen. One with 200/20 service with problems being 'escalated'...
Wife will check CC for refund deposit Monday PM... in case it takes time to 'trickle down'.. Finally, we finally received the incorrect Statement where $107.04 was charged and deducted for a $49.43 service... Which, on 3rd phone call, resulted in 2 separate software bugs in their billing software.. and the CC Refund (Because Finance Dept does not want to use the Check Deposit route they use for Withdrawals in case a further bug exists).
Zito Media is the New ISP name....