Security Advisor Checklist

[nospamchad]

Hello, I appear to have run into an issue with my DS1817 as of a few days ago. I normally receive daily reports from the 'security advisor' for both of my NAS systems (the other is a DS214) but stopped getting them from my DS1817. I have confirmed that both are updated to the latest available DSM provided for each and then checked to confirm that the email notifications were still on and working, received test emails from both. I've restarted both NAS drives and nothing changes within them to potentially correct the issue. I started digging into the 'security advisor' app and found an oddity within the DS1817 when comparing to the DS214.

In short it appears that the DS1817 checklists have vanished under the 'security advisor' which i believe is causing the issue and am not sure how to get it to reset?

First is the overview section:
DS214 shows-

and the DS1817 shows-

I ran a scan for both and the DS214 turned out fine, but the DS1817 returned the following-

I then went into the advanced section and confirmed they had similar setups. I have both flagged for using 'for work and business' for the security baselines and when looking into the 'view the checklist' i found a discrepancy within:
DS214 contains a full list of things to check-

but the DS1817 only had the following-

I checked through the other checklists and they have the same results as above. So i believe something is amiss with the DS1817 but not sure how to go about correcting it. I am not aware of any changes that would have been made to the system but it appears the last daily report ran was sent the morning of 9 Sep 2025.

If anyone has any suggestions or comments please let me know. Thank you.

 

[nospamchad]

Issue was resolved with a reset of the NAS.

 

[Birdy]

Issue was resolved with a reset of the NAS.

@nospamchad
There are 3 kinds of resets, which one did you do ?

 

[nospamchad]

@nospamchad
There are 3 kinds of resets, which one did you do ?

It was the Mode 2 reset of the DSM.