Install the app
How to install the app on iOS

Follow along with the video below to see how to install our site as a web app on your home screen.

Note: This feature may not be available in some browsers.

Storage Pool Crash - Advice Needed

748
397
NAS
RS1221+, RS819, RS217
Operating system
  1. macOS
Mobile operating system
  1. iOS
Hello all,

My RS1221+ suffered a Storage Pool crash today so look for advice on how to recover it as the symptoms of this one are new to me.

Configuration:

Storage Pool 1, Volume 1 = 6 x SSDs in SHR1
Storage Pool 2, Volume 2 = 2 x HDDs in SHR (mirrored backup of Volume 1)

Event:

Overnight the grid power was going nuts for a while and so the UPS was kicking in and out repeatedly. Eventually DSM threw an error on SSD6 as it happened to be doing a 6-monthly data scrub at the time and I guess the constant commands from the UPS were just too much.

No drama, (I thought this morning) I just clicked on the 'repair' and last time I looked it was almost done. Easy.

Then the grid went wild again later in the day and after constant UPS interruptions DSM spat-out SSD2. Ouch. All services stopped, containers, backups, home assistant, the lot. At least I got the multiple warning emails.

The bit that is new to me is that when I try and access the NAS I get as far as the login screen, then the password screen, before it just spins away for minutes and dumping to a white web screen.

I'm not so worried about the data on Storage Pool 1 but it I can still recover it from where it resides that would be ideal. Otherwise using the backups stored in Storage Pool 2 (last 2 drives in the same device) would be reasonably quick across the backplane - if I could get into DSM. Oddly I can still see the files on the 'bad' storage pool (Pool 1) over SMB.

The last resort would be starting afresh with both storage pools (ie losing the backups on the 2xHDDs in Storage Pool 2, located in the last 2 bays) and recovering everything from scratch from my final backup location, over a slow network connection.

Basically I want to get DSM working again on Storage Pool / Volume 1.

Any ideas from the wise?

☕


[Yes, losing Home Assistant is causing panic etc...]

This post includes affiliate links. As an Amazon Associate, SynoForum.com may earn a commission if you make a purchase — at no extra cost to you.
It helps support our community! Learn more...

 
Don't forget to install "synocli-disk".

Done:

 2026-05-18 at 16.48.41.png


👍
 
Upvote 0
Last edited:
Then you will get the latest technological information through SynoSmartInfo.

Still no smartctl7 command though, not recognised in the CLI.

Ignore me - smartctl7 -h works just fine.

☕
 
Upvote 0
Well done indeed! This would be worth compiling into a resource here on the forum if @DSfuchs would be up for it for this specific case?
 
Upvote 0
Well done indeed! This would be worth compiling into a resource here on the forum if @DSfuchs would be up for it for this specific case?

A marathon effort by @DSfuchs for sure. System back to health, fully up and running again. I didn't even need to recover from a backup. Amazing knowledge of the system too and a lot of patience dealing with me!

😇
 
Upvote 0
A marathon effort by @DSfuchs for sure. System back to health, fully up and running again. I didn't even need to recover from a backup. Amazing knowledge of the system too and a lot of patience dealing with me!

😇
Thanks, too, to your excellent remote hands to do this.
 
Upvote 0
Hi, do I need to do anything for this? If so, where is it or are you taking care of it?
Just go to the forum resource section and write it out as an article with steps that you think might be useful in similar situations
 
Upvote 1
Solution
Just go to the forum resource section and write it out as an article with steps that you think might be useful in similar situations
Done!

How could I specify two resource URLs there?

Best Regards
 
Upvote 0
A marathon effort by @DSfuchs for sure. System back to health, fully up and running again. I didn't even need to recover from a backup. Amazing knowledge of the system too and a lot of patience dealing with me!

😇
Hi @Robbie , would you please mark it as resolved for you.
 
Upvote 0

Create an account or login to comment

You must be a member in order to leave a comment

Create account

Create an account on our community. It's easy!

Log in

Already have an account? Log in here.

Popular tags from this forum

Welcome to SynoForum.com!

SynoForum.com is an unofficial Synology forum for NAS owners and enthusiasts.

Registration is free, easy and fast!

Trending content in this forum

Back
Top