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Synology Drive 4 Update Taking a Long Time

422
115
Router
  1. RT6600ax
Operating system
  1. macOS
Mobile operating system
  1. iOS
Last edited:
Has anyone else updated their Synology Drive Package to 4.xx?

You can find the package here:

You can find the client package here:

1761669699619.jpeg


I've had the above screen stuck for about 30 minutes now. My guess/hope is it has to scan all the files being shared as part of the update, which for me is probably several million files, and that's what's taking a long time. I am on the latest version of DSM 7.3.1-86003 (if that makes any difference).

One thing that is interesting is my Synology Drive Client on the mac now says it's out of date, so at some level, the server software must be updated.

Curious if anyone else did the update and if it just takes a long time, or if at some point I should just restart the server to "fix" whatever is stuck.

Thanks for any insights!
 
And if I try to restart I get this:

1761670158642.jpeg


And I backed out of installing Synology Drive, so not sure what's going on.
 
Well, I'm running the 4.0 client on the mac and it seems to be working. Not sure what all the brain farts are about. I guess I'll let the system "settle down" for half a day or so and see if I can't reboot the machine. Weirdness.
 
This is weird now too:

1761670759624.jpeg


Package center shows an update available. When I click on it, I see this:

1761670793328.jpeg


But when I push the "Update" button, nothing happens.
 
I wonder if trying to reinstall the package manually might "unstick" it.
 
Yep, that fixed it! I can now reboot the server.

Anyway, if your system gets stuck with the update, wait for it to pinball into the above "stuck" state, then do another manual install, and it will close out whatever is stuck and finish the install.

Weird.

Hope this is of help to anyone else having a weird update.
 
More bugs.

1761673221525.jpeg


Adding Synology Drive icon to the mac shelf takes up huge amount of space. Its icon when you hit customize is blown up huge. Clear bug:
1761673264663.jpeg
 

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