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troubleshooting

  1. W

    New RS822+ non responsive, can not factory reset

    I have a new RS822+ . I had the NAS provisioned and briefly working, then all of a sudden I could not see it. The green light continues to flash. No other lights. I tried to factory reset, but it will not beep at all. It the MB cooked?
  2. J

    project keeps loading

    Hi all, I have a problem with a project, the loading wheel keeps turning. I can't stop it. There's no movement in the terminal. There is also no image downloaded or a container that I can stop. I have stoped container manager multiple times and uninstalled and re-installed But when is start...
  3. V

    DSM 7.1 Packages failing to run

    Long story short my DS1515+ has been running flawlessly for years and up until recently (no major changes on my end) it has been acting up. Packages won't start and there are supposed dependency issues. Only thing that I can think of is the recent DSM update. I've tried the repair option and...
  4. petergrew

    User introduction Namaste! guys i am from India!

    I’m Peter Grew, a dedicated computer software and hardware technician with years of hands-on experience. I specialize in troubleshooting, repairing, and optimizing systems for peak performance. Passionate about technology, I strive to deliver reliable solutions and keep systems running smoothly...
  5. Jan Janowski

    Old Dog learning new tricks... It's always cheapest to go First Class....

    About a year ago, to reduce the multiple smaller and individual POE support devices I had, and the associated clutter of multiple cables the multiple POE inserter devices created..... I bought a GOALAKE 19 Port POE Switch...(Un-Managed)... Stuffed halfway it worked. But as I approached 3/4...
  6. R

    Quickconnect down?

    Anyone else having problems with QuickConnect right now?
  7. Stoerebink

    Are my files in trouble? (conversion to Drive)

    hi all, A friend advised me to switch to the Drive Application on my Synology DS21xplay. So i installed the app on my syno, and was asked to convert my home-map. The process has been running now for 3 days already, and my Synology is unreachable. I have tons of photo's, videos, music, etc...
  8. V

    User introduction Is there a troubleshooting thread?

    Hi, I just signed up to the forum. I've been on my DS1520+ for a few years now and enjoying it. I recently moved my NAS from my office to home after selling my business and I hooked everything back up yesterday and I'm having issues getting everything working 100%. I need some help...
  9. richm

    Can't Run Memory Test to Completion

    I have a new DS1522+ with stock memory. It appears to be running just fine. Still, I decided to run Memory Test in Synology Assistant. The test runs, but ultimately ends with the error message: "System has no response. Connection timeout" after which the status led flashes and the unit is...
  10. baugher

    Dents on my new HD's now...I was starting over...unsure if they came from NAS or Expansion Unit

    I have erased everything on my hard drives and am starting all over. So I have noticed dents on my new 16TB IronWolf NAS HD's and I am not absolutely sure if they came from my 918+ or my brand new expansion DX517. I have been having troubles with my hard drives as the old ones (WD 2018) were...
  11. baugher

    Has anyone gotten dents on HDs from their NAS???

    I have erased everything on my hard drives and am starting all over. So I have noticed dents on my new 16TB IronWolf NAS HD's and I am not absolutely sure if they came from my 918+ or my brand new expansion DX517. I have been having troubles with my hard drives as the old ones (WD 2018) were...
  12. Jnm3

    User introduction Request Help w *Let’s Encrypt Certificate* implementation

    Am in need of troubleshooting assistance to resolve issues. Would prefer to work with a seasoned tech who’s familiar w MacOS . I run a DS220+ with the current DSM. We might work together using Zoom, FaceTime, or phone. It’s worth a few bucks (venmo?) to get this resolved. Thanks.
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