issue

I have a weird issue that has come up that only affects the iPhone. When I try to log into DSFinder or any other app it comes up with a 'This connection is not secure' warning. Which is fine and I understand why that is. However, when I select continue it comes up with a '400 Bad Request' The...

Hello all, I've had my ds720+ setup and running for a few years now and have always been able to log in to my Synology apps on my iPhone and iPad using my nas.local name versus ip address. I recently upgraded iPhone with ios18 and have not been able to log in my apps with nas.local. I can on my...

1. How the Issue Occurred: A. Context: Testing SMB tunnel connection: The goal was to map a remote SMB shared folder (\volume2\photo) via a Cloudflare Zero Trust Tunnel to a Windows 11 workstation. Deployment: A Cloudflared Docker container was deployed on Synology DSM 7 using the official...

This a DS718+ server belonging to a client, running DSM 7.2.2-72806 Update 2. Yesterday, VPN clients could access VPN server's LAN. Today, VPN clients can only establish connection to the VPN server but can't access the LAN nor any of the server's SMB services. Absolutely nothing was changed on...

Hi I currently have a DS412+ and a DS918+. I got the DS412+ first of course and then a few years later the DS918+. The DS918+ is currently my main system and is working fine and the DS412+ since getting the additional unit has been used as a back up device. In the last few days the DS412+...

My DS1621 has DSM 7.2.2-72806. Not long after updating, I got an alert that my volume1 (only one I have) was Read Only. I had to force the nas to restart. After it booted, the drives are healthy and the volume is fine. A few hours later it was back to read only. Tried running the data scrubbing...

Trying to make a Virtual Machine and no matter what I try it always connects to LAN 1. I use a 10G Lan and it is set to lan 5 in the NAS. I changed it so the default VM network only to connect to LAN5, and I have also tried to create a new VM Network and only connect with LAN5. When I create a...

Hi, I performed a complete manual data scrubbing in my DS1618+ (62TB), the whole process took 38 hours to complete. I was able to regularly check the scrubbing process status indicating percentage completes and time remaining. As the process was ending, showing 2 minutes to complete the...

I installed Active Backup for Business to backup my Mac. After the initial backup, most backups only take a few minutes and transfer just a few dozen MB, which seems normal. However, from time to time, the backup takes several hours and transfers several hundreds of GB for no apparent reason. Is...